Refund and Returns Policy

At Kashvi Organic, customer satisfaction is our priority. We aim to deliver the highest quality products, but if you encounter a quality issue or receive a defective item, we are here to assist you.

Eligibility for Return and Exchange

  • Returns are accepted only for quality issues or defective products.
  • Products must be unused, in their original packaging, and accompanied by proof of purchase.

Policy Highlights

  • We do not offer cash refunds. Instead, eligible returns will be processed as exchanges.
  • All claims must be initiated within 48 hours of receiving the product.

How to Initiate a Return or Exchange

Please contact us through one of the following channels:

Provide the following details when contacting us:

  • Clear description of the issue
  • Photos or videos of the defective product (if applicable)

Additional Information

  • Once your claim is approved, we will arrange for the exchange process.
  • We reserve the right to deny claims that do not meet our return criteria.

Thank you for choosing Kashvi Organic. We appreciate your understanding and cooperation.